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Research Article

Online Health Information-Seeking Behaviour and its Associated Factors Among Patients in the Outpatient Department of Dompe E-hospital, Sri Lanka

Authors:

S. R. M. Senarathne ,

University of Sri Jayewardenepura, LK
About S. R. M.
Department of Nursing and Midwifery, Faculty of Allied Health Sciences
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M. K. D. L. Meegoda

University of Sri Jayewardenepura, LK
About M. K. D. L.
Department of Nursing and Midwifery, Faculty of Allied Health Sciences
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Abstract

Background and Objective: Access for information is a fundamental need for human beings. Internet plays a significant role in accessing health information. Literature shows a paucity of data regarding online health information (OHI) behaviour of patients in developing countries. Therefore, this study is aimed to assess the OHI-seeking behaviour and associated factors among patients attending the outpatient department (OPD) of Dompe E hospital, Sri Lanka.

 

Method: A descriptive cross-sectional study was conducted among patients attending the OPD of

e-hospital, Dompe for treatment. A pre-tested, self-administered questionnaire was distributed amongconveniently selected 102 adult patients who were able to use the internet. The data were analysed usingSPSS (Version 26). Descriptive and inferential statistics were used.

 

Results: The response rate was 93%. The highest number of respondents was females (62.7%) and between 26-35 years of age (33%). Out of 102 participants, only 59 were OHI-seekers. Among them, the widely used device was the smartphone (98.3%) and most (83%) sought OHI for their family members. The main reasons for seeking OHI were: to find a doctor or health care facility (61%) and for knowledge or curiosity (52.5%). Only 20% of respondents use health monitoring devices or apps to track health. When considering patient’s experience with doctors regarding OHI, only 34% of participants had ever asked the doctor about OHI that they had found. Findings show that there is a significant association between age and OHI-seeking (p< 0.05).

 

Conclusions: More than half of the participants were OHI-seekers. Most have used the smartphones; main reason was to consult a doctor. Sharing or asking about OHI with doctors was minimal. Age is the only factor associated with OHI-seeking behaviour. The study suggests the vital need for healthcare professionals to understand how OHI can be utilized for improving the health outcomes of patients.
How to Cite: Senarathne, S. R. M., & Meegoda, M. K. D. L. (2022). Online Health Information-Seeking Behaviour and its Associated Factors Among Patients in the Outpatient Department of Dompe E-hospital, Sri Lanka. Sri Lankan Journal of Nursing, 1(2), 24–35. DOI: http://doi.org/10.4038/sljn.v1i2.34
Published on 31 Dec 2022.
Peer Reviewed

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